Error 2018 when setting/resetting password

If you receive an error message ERROR 2018 when trying to set or reset your password it indicates that the encrypted URL has been shortened. This may occur if your email software shows the entire link which spans several lines. The program may hyperlink the first line only, not the entire code.


To resolve this issue please copy the entire hyperlink (excluding the <> bracket at each end and paste it into your browser.



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